Operate

Resolve routine tickets before your team wakes up.

An agent that handles the repetitive support tickets — password resets, billing questions, how-tos — instantly and accurately. It escalates what it cannot solve and gets smarter over time.

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What it does

Automatic resolution

Handles routine tickets — password resets, billing questions, how-to guides — without human involvement.

Knowledge-aware

Reads past tickets, conversation history, and connected knowledge base articles to give accurate answers. Gets smarter over time.

Instant response

Responds to tickets in seconds, any time of day. Customers get help immediately instead of waiting in a queue.

Tiered escalation

Knows what it can handle and what it cannot. Escalates complex issues to the right team with full context attached.

Resolution tracking

Follows up after resolution to confirm the issue is actually fixed. Reopens tickets if the customer reports otherwise.

Tone and brand alignment

Matches your brand voice and support style. Configure tone, formality, and boundaries to keep responses on-brand.

How it works

Connect your support channels — email, ticketing system, or help desk.

Point the agent at your knowledge base, docs, and FAQ so it has the right answers.

It triages incoming tickets, resolves routine issues, and escalates the rest with context.

Your support team focuses on complex problems while the agent handles the volume.

Pick your stack

Each blueprint comes pre-configured with agents and integrations. Choose the one that matches your tools.

View all blueprints

Ready to put it to work?

Pick a blueprint, connect your tools, and let your agent handle the rest.